YOUR ATTENTION IS REQUIRED!
"I just don't know what to do about them anymore,” Laura Quintanilla said. “I can't keep spending money I don't have to try to kill them on my own."
The roach infestation at Laura Quintanilla's apartment was so bad, she questioned if she and her four young children were better off homeless.
"I just left Haven for Hope when I moved in here and it's sad to say it was cleaner there roach-wise and stuff," Quintanilla said.
She showed us just how bad the problem is.
She has roaches in her breaker box, on counter tops and covering entire walls.
We asked, how we could help.
"I want them to at least transfer me somewhere else," Quintanilla responded.
We put in that request to the San Antonio Housing Authority Tuesday.
Thursday, Quintanilla signed the lease and picked up keys to her new apartment.
In a statement a spokeswoman said, "We are glad to offer her a unit at another property and will pay for all of her moving expenses."
As for remaining tenants at the Cassiano Homes Apartments...
"No not really," Maxwell said.
Brandon Maxwell says his roach problem doesn't compare to Quintanilla's, but he was pleased to Code Compliance officers show up at our request.
As a result, SAHA and workers from a third party pest control company inspected every apartment in the roached plagued building.
"They left and went to other apartments and that they said they'd be back today or a couple of days or something like that," Quintanilla said.
We checked out Pied Piper Pest Control.
The family-owned operation has been in business for more than 70 years, they're accredited with the Better Business Bureau and have an A+ rating.
The owner told us off camera he's going to do whatever it takes to get rid of the roach problem at Cassiano Homes.
Exterminators have scheduled an extensive treatment at Quintanilla's old building to get it closer to the condition of her new one.
"I have no problem with that if its keeping the bugs away it's keeping the bugs away," Maxwell said.
SAHA says residents who do not want to be in their apartment during treatment will be provided temporary housing upon request.
In the last few weeks SAHA has been preparing plans to transition from emergency COVID-19 pest control operations to normal treatment.
That plan resumes September 8th.
Residents will have the option to decline pest control services if they have COVID-19 health concerns.